Privacy Policy

At Preloved Japan Bags MNL, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when creating an account or using our website.

1. Information We Collect

When you create an account or interact with our website, we may collect:

Personal Information: Name, email address, phone number, billing/shipping address.
Account Information: Username, password, and profile details.
Transaction Information: Purchase history, payment details (processed securely through third-party payment providers).
Technical Information: IP address, browser type, device information, and cookies to improve site performance.

2. How We Use Your Information

We use your information to:

Create and manage your account.
Process orders, payments, and deliveries.
Provide customer support and respond to inquiries.
Send updates about your account, orders, or promotions (if you’ve opted in).
Improve our website, products, and services.
Ensure compliance with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

Service Providers: Payment processors, shipping partners, IT support.
Legal Authorities: If required by law, court order, or government request.
Business Transfers: In case of a merger, sale, or acquisition.

4. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and login sessions.
Analyze website traffic and improve functionality.
Personalize your shopping experience.

You can manage or disable cookies in your browser settings.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Passwords are encrypted, and sensitive transactions are processed via secure connections (SSL).

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your account and data.
Opt out of promotional emails at any time.
Restrict or object to certain data processing activities.

To exercise your rights, please contact us at prelovedmnl.customerservice@gmail.com.

7. Children’s Privacy

Our website is not intended for individuals under 13 years of age, and we do not knowingly collect data from children.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Preloved Japan Bags MNL

Email: prelovedmnl.customerservice@gmail.com